Bank phone numbers to call and freeze accounts of scammers, 24 hours a day

January 18, 2024
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Article, Finance

Anyone who’s in trouble of being swindled by a scammer or accidentally transferred money to a scammer should listen up. We are now able to call the bank and freeze the accounts immediately. This time, ACU PAY gathers bank numbers from all banks to call and freeze the accounts immediately for 72 hours.

After the Royal Decree of Technology Crime, Online Crime Suppression, known in the name of Mule Account law, is being used. Now, if you are deceived by criminals to transfer money to an account that was opened by criminals, you can call to freeze the account before your money disappears.

Under the Mule Account law, the Bank can immediately suspend its destination account for 72 hours. After that, the banks will send a Bank Case ID to the police to investigate at every police station 24 hours a day or online report at https://thaipoliceonline.com/

Bank phone numbers to call and freeze accounts of scammers

Kasikorn Bank 0 2888 8888 press 1
Krungthai Bank 0 2111 1111 press 108
Bank of Ayudhaya 1572 press 5
Bangkok Bank 1333 or 0 2645 5555 press *3
Siam Commercial Bank 02777 7575
TMBThanachart Bank 1428 press 03
Government Savings Bank 1115 press 6
CIMB Thai Bank 0 2626 7777 press 00
Thai Credit Bank 0 2697 5454
Land and Houses Bank 0 2359 0000 press 8
Government Housing Bank 0 2645 9000 press 33
Bank for Agriculture and Agricultural Cooperatives 0 2555 0555 press *3
UOB Bank 0 2344 9555
CITIBANK 0 2344 9555
Kiatnakin Phatra Bank 0 2165 5555 press 6
TISCO Bank 0 2633 6000 press *7
Islamic Bank of Thailand 1302 press 6
TrueMoney 1240 press 6
2C2P 0 2026 3000 press 0
Thai Micro Digital Solutions 0 2697 5353 press 0
Max Card 1614 press 4
Advanced MPay 0 2078 9299 press 3

You can ask and report immediately 24 hours a day.

What to do if you are deceived by scammers?

Contact banks or financial institutions to suspend transfers, withdrawals, or freeze the destination accounts. According to the new law, the victim can request the bank to temporarily freeze the recipient’s destination account for up to seven days.
Gather evidence and other information related to the scammers whether chat, transfer slip and other evidence related to the case to proceed with the report to the police in the next step.
After contacting the bank and preparing evidence documents, immediately file a report. If it is not convenient to go report the case at the police station, you can report it online.

Do we get the money back and how much will we get our money back after we call to freeze the destination accounts?

After we have frozen the destination account, the owner will not be able to withdraw the money from the account, but the account can receive the transfer. The refund will depend on the police’s actions and whether the amount of the transfer has been withdrawn or not. Therefore, there is no clear answer as to whether the victims will get the money back or not or how long it will take to get the money back.

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