Menu
1.1 If it is Android, go to the Play Store. If it is IOS, go to the App Store
1.2 Search for “ACU PAY”
1.3 Select “Install”
2.1 Select “Register Now”
2.2 Fill in the mobile phone number
2.3 Select “I have read and agreed to the Terms & Conditions”
2.4 Select “Register now”
2.5 Fill in OTP received from SMS, then go to the Authentication process
There will be a notification banner on the users’ screen.
Users can log in as many phones as they want, but users need to receive OTP from an SMS that will be sent to the registered phone number.
A digital E-Wallet payment application under the administration of ACU PAY Thailand which operates an E-Wallet payment business. ACU PAY App which can purchase goods and services at the payment point of ACU PAY all over Thailand.
Both Android and IOS can assets and download ACU PAY App
The benefits depend on the users status which is 4 status as follow;
1. ELITE: Users who spend 0 – 9,999 baths will get points and discounts
2. GOLD: Users who spend 10,000 – 49,999 baht will get points and discounts
3. PLATINUM: Users who spend 50,000 – 99,999 baht will get points, birthday gifts, discounts, and VIP Privilege
4. BLACK DIAMOND: Users who spend 100,000 and more will get points, birthday gifts, discounts, double-up offers, early access, and VIP Privilege
Users get points for every payment
Merchants lists can be checked on the website www.acuthai.com, on ACU PAY App, or on Instagram
We can assure users that the user’s accounts will be safe with a security system certified to the security standards of the card information(PCI DSS), Penetration testing, cardholder authentication process (3D secure), and OTP authentication which is the same international standard as Thailand’s leading bank. This ensures that users’ bank information is kept safe and secure.
1.1 Select “Set PIN”
1.2 Enter 6 digit PIN, then enter the PIN again to confirm
1.3 Select “Next”
2.1 Go to “Profile”
2.2 Select “My Card”
2.3 Select the card you want to unbind
2.4 Select “Unbind”
3.1 Go to “Profile”
3.2 Go to “PIN Management”
3.3 Select “Forget/Set Transaction PIN”
3.4 Fill in the ID Number
3.5 Set new PIN
3.6 Fill in SMS Verification Code (OTP)
4.1 Select “I’m ready”
4.2 Select “Country/ Region”
4.3 Scan the “ID card” both the front and the back of the ID Card
4.4 Select “Upload” and wait for the process
4.5 Check if the information is correct. If correct, then select Next
4.6 Take a selfie photo and select Upload
4.7 Select the “Face Recognition” process, and follow the instructions until the end of the process.
4.8 Read the word “Declaration”, finish reading it, and make the right note at “By Checking this box, I agreed and gave consent to the declaration above”.
4.9 Select “OK”
Right now there is a Login App using PIN only
6.1 Go to “Profile”
6.2 Go to “My Card”
6.3 Go to “Add new card”
6.4 Fill in transaction PIN
6.5 Select bank, types of bank account, select credit card, then fill in mobile phone number
6.6 Click the check mark at “I have read and agreed to the Term & Condition”.
6.7 Select “Next”
6.8 Fill in the Verification Code received from SMS
It is possible. Users can log in but the OTP to verify Identity will send to the mobile phone number that was registered. If users lost the phone with the phone number registered, they can require for a new sim same number and login, then fill in the OTP you receive from the SMS.
1.1 Go to “Wallet”
1.2 Select “Transfer”
1.3 Fill in the phone number that you would like to transfer money.
1.4 Fill in the amount of money
1.5 Select “OK”
There is no minimum rate of transfer.
Right now users can transfer to another user in ACU PAY App only
Yes, you can go to “Transaction” and there will be a list of transactions.
There is not any fee for the transfer.
There are a lot of ways to top-up money as follows;
The minimum rate is 300 baht
The top-up must not be over 49,999 baht per month
**Noted: 50,000 baht is the limit for all transactions in App. If users top-up for 49,999 baht in that month, they cannot buy or transfer any other transactions.**
4.1 Go to “Wallet”
4.2 Select “Receive & Payment”
4.3 Select “Collect”
4.4 Show QR Code to merchants’ staff and say the amount you want to top-up
4.5 Check the confirmation in notification
The minimum rate is 1 baht.
There will be a notification banner on the user’s screen.
The fee for withdrawal is 20 baht at a time.
Users can check coupon usage in ACU PAY App there are 2 ways to check
1.1 Go to “Profile”
1.2 Go to “My Coupon”
1.3 Select the coupon you would like to redeem
1.4 Check usage and condition under the coupon
Or
1.1 Go to “Discover”
1.2 Select “Get Coupon”
1.3 Select the coupon you would like to redeem
1.4 Check usage and conditions under the coupon
Users can tell the staff of the merchants to refund.
3.1 Go to “Discover”
3.2 Redeem Coupon
3.3 Enter Transaction PIN
3.4 Show Coupon QR Code to the merchant’s staff
3.5 Pay for goods and services with coupon deduction
There are 2 ways
4.1 Merchant scan users’ QR Code
4.2 Users scan Merchants’ QR Code
There is a notification banner on the users’ screen.
Users get points from payment and top-up.
Immediately after the payment or end of the event participation
There is a notification banner on the users’ screen.
The collected point can redeem coupons and discount according to the coupon condition.
No, points cannot convert into cash in the App
There are 2 ways to participate
QR Code
1.1 Go to “Discover”
1.2 Select “Friend invite Friend”
1.3 Select “Generate Poster”
1.4 Show QR Code to a friend to scan and download
Link
2.1 Go to “Discover”
2.2 Select “Friend invite Friend”
2.3 Select “Share”
2.4 Share link to a friend to download
Yes, users can contact the staff to freeze the account via
Users have to wait or contact directly to the office.
1.1 Fill in the information on the website www.acuthai.com
1.2 Select “Merchant”
1.3 Select “Registration Merchant”
1.4 Wait for staff to call back
Or
2. Tel: 02-002-1008
3. Walk-in
Individual case
1.1 A copy of the Identification card
1.2 A copy of Book bank
1.3 Picture of the shop
Juristic person case
2.1 Company certificate not over 3 months
2.2 Certificate of VAT registration
2.3 A copy of Authority’s ID card
2.4 A copy of the book bank
2.5 Picture of the shop
Walk in at ACU Pay to hand in the document to the Sales department
Or send it to sales@acuthai.com
One day after sending the complete documents
There is no application fee.
– If it is a Kasikorn and Baybank account, the transaction period will not exceed 2 business days
– Other banks account, the transaction period will not exceed 4 business days
-Major department of Juristic person
-Small business
-Those who have passed the audit to become partner merchants
There are no monthly or annual fees. There is only a payment fee that is collected
when receiving payment from users. The Fee deduction will happen when the merchant withdraws.
The fee comes from the merchants’ receiving of payment. For example, if The shop receives 100 baht from users, the fee that will be deducted from the receiving is 1 baht.
Only 1 % from the receiving of payment
Merchants can go Merchant portal, then follow these steps
1. Select “management account”
2. Look for “Operator”
3. Select the “Withdraw” sign under the word “Operator”
4. Enter the amount of withdraw
5. Enter Google Authenticator code
6. Select OK
You can withdraw money from Monday to Friday.
You can withdraw money 1 time per day The minimum is 5,000 bath and the maximum is 2,000,000 baht
– If it is a Kasikorn and Baybank account, the transaction period will not exceed 2 business days
– Other banks account, the transaction period will not exceed 4 business days
Can not, 1 account per 1 merchant only
– Select “Transactions”
– Select receiving money from customers who want to transfer money back
– Select three dots (…) in the top right corner
– Select “Refund”
– Select “Next”
– Enter Google Authenticator code
– Select “Success”
Can not, If transfer the money back according to the amount transferred by the customer.
– Website www.acuthai.com
– Facebook Page
– Line
– YouTube
– TikTok
**The promotion depends on the conditions of the contract **
There is a notification to the users.
A merchant can join 1 campaign per time depending on the contract.
– Select “Profile”
– Select “Management password”
– Select “Reset or forget password”
– Enter verification code (receive a password via email)
– Reset password
Now only bath, but in the future Other currencies may be accepted.
– Tel 02-002-1008
– Facebook page or Line OA
