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What a relief! After being bothered by the Call Center Gangs everyday, we have to deal with it by ourselves. People who know their trick can avoid it, but there are many people who are the victims. Right now, the online crime prevention law is finally in effect. The Call Center Gang must be scared for sure.
An essential summary of the Royal Decree on Measures for the Prevention and Suppression of Technology Crimes B.E. 2566, as follows:
Section 4: Financial Institutions, Telephone/Internet Service Providers and other related service providers can conveniently and quickly share information with one another through an efficient system/process when there is a reasonable doubt about a technology crime. To provide information for Government Agencies such as the police to use the information for technological crime management promptly.
In the past, banks had no power to reveal or exchange people’s information Thus, the problem was not fixed effectively. This Royal Decree will build a system that allows agencies to work together fast, conveniently and efficiently.
Section 5: Anti Money Laundering Office and DSI officers can get relevant information from telephone/Internet service providers more quickly when there is a reasonable doubt about a technology crime. This Royal Decree will reduce the complicated process and time in information requirement to solve the problem effectively in time.
Section 6: Banks are authorized to suspend all transactions of the accounts immediately(up to 7 days), including informing other banks to suspend the account transactions when there is a reasonable doubt that the account is involved in a technology crime. If Anti Money Laundering Office and DSI officers are the one who witness this incident, they can inform banks to suspend all transactions as well. If there is no evidence of wrongdoing within 7 days, the Bank will cancel the suspension of the transaction.
Previously, Banks, Anti Money Laundering Office and DSI officers could suspend the accounts only if they had been reported by the victims. Also, the procedures made it impossible to suspend the suspect account in a timely manner. The Royal Decree will support proactive work to detect and suspend suspect accounts before they occur, cutting off the criminal’s guilty channels.
Section 7: Banks can suspend accounts immediately (up to 7 days) in case that there are victims who report a reasonable doubt that the account is involved in a technology crime. Banks can inform other banks to suspend related accounts as well. Victims must report within 72 hours as evidence and the investigator shall take action on such accounts within seven days. If no further suspension is ordered, the Bank shall cancel the suspension of the accounts.
The former suspension of existing accounts is very procedural. Pending the public’s complaint and instructions from the police to suspend the account or transaction which makes it impossible for the bank to suspend the account immediately.
Section 8: Can inform banks via phone calls or electronic platforms (No need to make a formal letter or fill out a form) In addition, technology crime reporting can be made at the Technology Crime Investigation Headquarters or any police station nationwide (Can report by going to the police office or via electronic platforms)
Section 9: Opening or allowing others to use their deposit accounts or phone numbers (for guilty purposes) is punishable by imprisonment for three years or a fine of not more than 300,000 baht.
Section 10 and 11: To provide or advertise for purchase, lease, or deposit an account/telephone number (for guilty purposes) will be sentenced to two to five years in prison or a fine of 200,000 – 500,000 baht.
The Royal Decree on Measures for the Prevention and Suppression of Technology Crimes B.E. 2566 will reduce many unnecessary procedures to fix the problems in time. For the full text of The Royal Decree on Measures for the Prevention and Suppression of Technology Crimes B.E. 2566 please visit
