How is ChatGPT beneficial to businesses?

A lot of people might be excited because of the ChatGPT in 2023, a smart chatbot that can do almost anything as we order it to do. Everyone agrees that ChatGPT is an artificial intelligence that is similar to human intelligence whether responding to email, coding, thinking of advertising, or even writing a novel using natural expressions like humans wrote themselves. Today, ACU PAY will introduce this artificial intelligence and the benefits of it to businesses.

The ChatGPT was developed by San Francisco-based OpenAI, a research firm led by Sam Altman with the support of Microsoft. ChatGPT is shortened from “Chat” and “Generative Pre-training Transformer,” or a written language model to be able to use and answer all questions or doubts comprehensively. Whether it is providing information, solving math problems, coding, pre-programming, or even writing articles or translating articles can be done. As ChatGPT was developed to remember messages from the Internet to answer questions and solve problems for users in every question under its natural, human-like response and intelligence, it has created a buzz and controversy among technology professionals such as Elon Musk. At present, ChatGPT has more than 50 million users, and it is expected that there will be more new users.


Let’s look at an example of how to use ChatGPT as an aid tool for different types of businesses.

ChatGPT with financial businesses

Financial institutions can use ChatGPT’s capabilities to analyze financial and in-depth information to predict and model potential market trends or can use it as a Chatbot to provide customers with answers to frequently asked questions, as well as help provide investment recommendations which will allow employees to take time out for more urgent matters.

ChatGPT with e-commerce businesses

In e-commerce, ChatGPT can be used as a virtual shopping assistant to help customers find products and prices and offer attractive promotions. Furthermore, it can be used to assess customer satisfaction by analyzing customer reviews so that the store can offer the right promotions for each customer and get the product that best suits their needs, leading to brand loyalty.

It can also be used as a tool to write down information about products by filling out the product’s outstanding features, and then ChatGPT will create creative words or captions that don’t require the brand owner to think by himself.

ChatGPT with marketing businesses

Whether it’s marketing or digital agency businesses, you can use ChatGPT to find new ideas for writing content, advertising messages, social media campaigns, or scripts. In addition, the marketing department can use ChatGPT to draw mass information to process and analyze market trends to determine which choices will be successful or disadvantageous and can also effectively answer specific in-depth questions. Moreover, ChatGPT can also create a list of keywords to write SEO topics directly to the target audience.

In addition, ChatGPT has gradually launched application versions on smartphones in IOS operating systems in more than 80 countries worldwide. The ChatGPT application in the iOS operating system is free of charge and has no ads, but if you want to use ChatGPT with more features, you have to switch to a paid service like ChatGPT Plus, which costs USD 20 or approximately THB 700 per month.

We can see that ChatGPT is an Artificial Intelligence technology that creates excitement for people all around the world and it can be used as an assistant in work for both convenience and speed. However, ChatGPT has many limitations. With the current version of ChatGPT having the information limited to 2021, the current updated reference source may be not true, so we need to carefully check the information. If further development continues, ChatGPT is believed to be a tool that will help people in the future. The most important thing is that we should always adapt to technology, know how to use it, or build on it to make the most for ourselves.

Related articles

เพื่อนๆ สามารถติดตาม ACU PAY Thailand ผ่านช่องทางการติดตามอื่นๆ ได้ที่